DocTel Vetcare, Anywhere in Australia
From everyday questions to urgent concerns, DocTel VetCare connects you with Australian-registered vets online for advice and triage. For life-threatening emergencies, go directly to an emergency animal hospital.
Start a Consultation
Real Vets, Real Advice, From Home
At Doctel VetCare, we know pets are family. That’s why our Australian-registered vets are available online to help with sudden illness, injuries and general health questions. Online consultations provide advice and triage, but cannot replace emergency in-person veterinary treatment.
Book Appointment
Access to Australian-registered vets
Book a secure video consultation with an Australian-registered vet from home.
Affordable, Transparent Pricing
See consultation prices before booking, with fees clearly displayed for each service.
Comfort & Convenience
Skip the stressful car rides and long waits. Your pet gets the care they need, while staying safe and comfortable at home.
Services
Comprehensive Care For Every pet Need
At DocTel VetCare, we make expert veterinary care accessible from anywhere in Australia. Our online vet consultations cover everything from routine health checks and nutrition advice to urgent concerns such as sudden illness, injuries, or behavioural changes. With online access to Australian-registered vets, pet owners can receive professional guidance without the stress of clinic visits, helping ensure healthier, happier pets and peace of mind for their families.
General Health & Check-Ups
Get advice on nutrition, weight, vaccinations, and everyday health questions to keep your pet thriving.
Behaviour & Anxiety
Professional guidance on behaviour changes, stress, or anxiety in dogs, cats, and other pets.
Emergency Advice
Unsure if it’s serious? Our vets can help assess non-life-threatening concerns and advise whether an in-clinic visit is needed. For collapse, breathing difficulty, ongoing seizures or severe bleeding, seek emergency veterinary care immediately.
Digestive & Eating Issues
Concerns about vomiting, diarrhea, or changes in appetite? Get expert support fast.
Medication & Prescriptions
Discuss ongoing treatments, renew prescriptions, or get advice on safe medication use.
Skin, Allergies & Irritations
From itchy skin to hotspots, we help identify causes and suggest the next best steps for comfort and relief.
Follow Up
10 - 15 min- Quick advice
- Diet & behaviour
- Summary email
Most Popular
Initial Consult/Extended
Up to 20 min- Complex symptoms
- Follow-ups
- Second opinions
After-hours/Weekend
10 pm - 6 am AET & Public Holidays- Priority queue
- Triage & referral
- Summary email
All prices in AUD, GST incl. If an in-person exam is required, we’ll refer you—your VetCare fee may be credited at participating clinics. Prescriptions: Some preventatives/repeats may be issued where appropriate. Most new prescriptions require a physical exam by law.
How much does an online vet consultation cost?
Can an online vet prescribe medication?
Is VetCare suitable for emergencies?
Do I need to create an account to book?
How does the consultation happen?
What Do You Need Help With Today?
Available today — limited same-day consults
Choose your pet’s issue and get expert advice in minutes
Sudden vomiting, diarrhoea, or stomach issues? Get fast advice before it worsens.
All treatments and prescriptions are issued in accordance with Australian veterinary guidelines.
Same-day consults • From $79 • Takes under 2 minutes to start
All consultations provided by Australian-registered vets
Resources
Helpful Resources for Every Pet Owner
When Telehealth Is NOT Safe for Pets | Vet-Written Guide 2025
Telehealth has quickly become a valuable extension of veterinary care in Australia, offering pet owners convenient access to professional guidance when a clinic visit isn’t immediately possible. At its best, it allows a vet to provide reassurance,...
