Stay Safe with Expert Covid-19 Care
Comprehensive Telehealth Solutions for Covid-19
Access reliable and professional medical advice from the comfort of your home with DocTel’s dedicated Covid-19 telehealth services.
About DocTel's Covid-19 Services
DocTel provides cutting-edge telehealth services specifically designed to address the challenges posed by Covid-19. Our platform connects patients with experienced healthcare professionals, offering timely consultations, symptom assessments, and personalized care plans.
With a focus on safety and convenience, DocTel ensures that you receive the highest quality medical support without leaving your home.
How an Online Doctel's Covid Doctor Visit Works
Step 1: Set Up Your Account
Create your account to unlock access to our telehealth services. Once registered, you can view the cost of your virtual visit.
Step 2: Schedule Your Appointment
Choose the next available provider or book a time that suits you best. Share your health concerns and answer a few questions to help our doctors understand your needs.
Step 3: Begin Your Virtual Consultation
Connect with our AHPRA-registered doctors for a live consultation. Receive an assessment, a tailored treatment plan and, if clinically appropriate, an eScript sent to your phone or pharmacy.
Key Features of Our Covid-19 Telehealth Services
Online Access to Healthcare Professionals
Connect with licensed doctors from anywhere in Australia, so you can get care without travelling to a clinic.
Comprehensive Symptom Assessment
Utilize our advanced tools to evaluate your symptoms and receive expert guidance tailored to your condition.
Personalised Care Plan for Your Needs
Receive customised treatment plans designed to address your specific health needs and promote recovery.
Affordable Online COVID Consultation
Standard GP consultations are $60 during business hours and $90 after hours. Short consultations, where appropriate, are $49. DocTel GP consultations are privately billed and are not claimable through Medicare. Don’t wait—schedule your online COVID visit today.
Common Questions About Our Covid-19 Telehealth Services
Explore answers to the most frequently asked questions about accessing Covid-19 care through our telehealth platform.
How do I book a Covid-19 telehealth appointment?
Choose Book Now, select a time, and confirm. You’ll get a secure link for your virtual consult.
What should I expect during the consult?
Your GP reviews symptoms, risk factors, and history, then advises testing/treatment. If appropriate, you may receive an e-prescription or a medical certificate.
Can I get a Covid-19 test through DocTel?
We’ll guide you to a local testing site or arrange a home test kit (where available).
Are my details secure?
Yes. We use encrypted video and store data in line with Australian privacy standards.
Is telehealth covered by insurance?
DocTel GP consultations are privately billed and are not claimable through Medicare. Private health insurance does not usually cover GP consultations, so check with your insurer before relying on a rebate. We provide itemised receipts.
How fast can I receive a script or certificate?
If your doctor decides a prescription or medical certificate is clinically appropriate, it is sent to you electronically after your consultation.
Schedule Your Covid-19 Consultation Today
Don’t wait to get the care you need. Book a telehealth appointment with DocTel today and receive expert guidance from the comfort of your home. Your health and safety are our top priorities.