Instant Care by DocTel — Same-Day GP Consults from Anywhere in Australia
Speak with an Australian-registered GP for prescriptions, certificates, and health advice — all online, same day.
About DocTel Instant Care
DocTel Instant Care is part of DocTel’s nationwide telehealth network — connecting Australians to qualified doctors in minutes.
Our mission is to make healthcare simple, accessible, and dependable, without waiting rooms or travel. Whether you need a prescription renewal, a medical certificate, or a general consultation, our platform ensures you receive prompt, professional care from the comfort of home.
Every consultation is conducted by an Australian-registered GP through secure video or phone, ensuring your privacy and clinical safety at all times.
** Learn bout telehealth regulations at Health.gov.au – Telehealth Services in Australia
Our Instant Care Services
Doctel Instant Care offers a full range of online GP and telehealth services designed to make quality healthcare accessible from anywhere in Australia. Whether you need a quick prescription renewal or ongoing care, our doctors are ready to help — securely, professionally, and without the wait.
Online GP Consultations
Speak to an Australian-registered GP for any general health concern — from cold and flu to ongoing medical advice.
Prescription Renewals
Need your medication fast? Get repeat prescriptions online, sent directly to your preferred pharmacy.
Medical Certificates
Receive a same-day medical certificate for work or school after a quick online GP consultation.
Mental Health Support
Connect with experienced doctors for mental health plans, referrals, and guidance for anxiety, depression, or stress.
Referrals to Specialists
Get referrals to specialists, imaging, or pathology tests when clinically required – all handled online.
Family Health & Child Care
Access professional medical advice for you and your family without leaving home, including child health concerns.
Get the Care You Need
Access trusted Australian doctors through Doctel Instant Care — fast, private, and convenient. Whether you need a medical certificate, prescription, or health advice, our team is here to help you feel better from the comfort of home.
Experience modern healthcare that’s designed around your lifestyle — fast, affordable, and delivered by trusted Australian professionals.
Why Choose DocTel Instant Care
Accessible Healthcare for Everyone
See a doctor within minutes — from your home, workplace, or while travelling across Australia. No waiting rooms, no delays.
A Team of Experienced Healthcare Professionals
Every consultation is with an Australian-registered GP, ensuring professional care and compliance with national telehealth standards.
Patient-Centered Care with Personalized Attention
Compassionate, tailored healthcare that focuses on your needs, comfort, and convenience — every time.
Fast and Secure Online Access Australia wide
Book, consult, and receive prescriptions or medical certificates entirely online through our secure, encrypted platform.

Healthcare with Heart and Integrity
We Are a People Driven Team
At Doctel, we believe healthcare is about people — not just patients and practitioners, but communities. Our mission goes beyond online consultations; it’s about improving access to quality care for every Australian, wherever they are. We hold ourselves accountable to the people we serve, ensuring that compassion, integrity, and genuine care guide every interaction. By supporting the health of individuals, we strengthen the wellbeing of entire communities — one consultation at a time.
Your Health, Reimagined — Fast, Accessible, Reliable.
Our Blog
Pink Eye & Contact Lens Wearers
Why Contact Lens Wearers Have Special Concerns Wearing contact lenses may introduce additional risk and complexity when dealing with Conjunctivitis (pink eye). Lens wear can both exacerbate symptoms and prolong recovery if hygiene and care practices are inadequate....
Preventing, Recognising
Why Prevention Matters Given that infectious forms of pink eye are highly contagious and can spread quickly through households, schools and workplaces, prevention is key to reducing both personal discomfort and wider outbreaks. Top Prevention Measures Wash hands...
Pink Eye in Children and Adults
Why Understanding Age Difference Matters? While pink eye (conjunctivitis) can affect anyone, the causes, risks and management may vary between children and adults. Recognising these differences helps optimise care and minimise complications. Conjunctivitis in Children...



