DocTel Vetcare 24/7 vet care, Anywhere in Australia
From late-night emergencies to everyday questions, Doctel VetCare connects you instantly with caring, Australian-registered vets, anytime, anywhere.
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Real Vets, Real Advice, Anytime You Need It
At Doctel VetCare, we know pets are family. That’s why our Australian-registered vets are available 24/7 — whether it’s an emergency, sudden illness, injury, or a quick question. With just a click, you’ll get expert care when your pet needs it most.
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Why Choose DocTel Vetcare
24/4 Access To Vets
Day or night, weekends or holidays — our Australian-registered vets are always just a click away.
Affordable, Transparent Pricing
Our online vet consultations are typically 30–40% cheaper than a standard clinic visit, with no hidden fees.
Comfort & Convenience
Skip the stressful car rides and long waits. Your pet gets the care they need, while staying safe and comfortable at home.
Services
Comprehensive Care For Every pet Need
At DocTel VetCare, we make expert veterinary care accessible anytime, anywhere in Australia. Our online vet consultations cover everything from routine health checks and nutrition advice to urgent concerns such as sudden illness, injuries, or behavioural changes. With 24/7 access to Australian-registered vets, pet owners can receive professional guidance without the stress of clinic visits, helping ensure healthier, happier pets and peace of mind for their families.
General Health & Check-Ups
Get advice on nutrition, weight, vaccinations, and everyday health questions to keep your pet thriving.
Behaviour & Anxiety
Professional guidance on behaviour changes, stress, or anxiety in dogs, cats, and other pets.
Emergency Advice
Unsure if it’s serious? Our vets guide you on what to do right away and whether an in-clinic visit is needed.
Digestive & Eating Issues
Concerns about vomiting, diarrhea, or changes in appetite? Get expert support fast.
Medication & Prescriptions
Discuss ongoing treatments, renew prescriptions, or get advice on safe medication use.
Skin, Allergies & Irritations
From itchy skin to hotspots, we help identify causes and suggest the next best steps for comfort and relief.
Standard
10 - 15 min- Quick advice
- Diet & behaviour
- Summary email
Most Popular
Extended
Up to 20 min- Complex symptoms
- Follow-ups
- Second opinions
After-hours/Weekend
10 pm - 6 am AET & Public Holidays- Priority queue
- Triage & referral
- Summary email
All prices in AUD, GST incl. If an in-person exam is required, we’ll refer you—your VetCare fee may be credited at participating clinics. Prescriptions: Some preventatives/repeats may be issued where appropriate. Most new prescriptions require a physical exam by law.
Resources
Helpful Resources for Every Pet Owner
Inside the Vision: How DocTel Was Built to Redefine Telehealth in Australia
Sean, the Founder of DocTel, has spent nearly a decade shaping the vision behind one of Australia’s most advanced and user-friendly telehealth ecosystems. Originally conceived in 2015, DocTel emerged from Sean’s strategic career across venture,...
