DocTel Vetcare 24/7 vet care, Anywhere in Australia
From late-night emergencies to everyday questions, Doctel VetCare connects you instantly with caring, Australian-registered vets, anytime, anywhere.
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Real Vets, Real Advice, Anytime You Need It
At Doctel VetCare, we know pets are family. That’s why our Australian-registered vets are available 24/7 — whether it’s an emergency, sudden illness, injury, or a quick question. With just a click, you’ll get expert care when your pet needs it most.
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Why Choose DocTel Vetcare
24/4 Access To Vets
Day or night, weekends or holidays — our Australian-registered vets are always just a click away.
Affordable, Transparent Pricing
Our online vet consultations are typically 30–40% cheaper than a standard clinic visit, with no hidden fees.
Comfort & Convenience
Skip the stressful car rides and long waits. Your pet gets the care they need, while staying safe and comfortable at home.
Services
Comprehensive Care For Every pet Need
At DocTel VetCare, we make expert veterinary care accessible anytime, anywhere in Australia. Our online vet consultations cover everything from routine health checks and nutrition advice to urgent concerns such as sudden illness, injuries, or behavioural changes. With 24/7 access to Australian-registered vets, pet owners can receive professional guidance without the stress of clinic visits, helping ensure healthier, happier pets and peace of mind for their families.
General Health & Check-Ups
Get advice on nutrition, weight, vaccinations, and everyday health questions to keep your pet thriving.
Behaviour & Anxiety
Professional guidance on behaviour changes, stress, or anxiety in dogs, cats, and other pets.
Emergency Advice
Unsure if it’s serious? Our vets guide you on what to do right away and whether an in-clinic visit is needed.
Digestive & Eating Issues
Concerns about vomiting, diarrhea, or changes in appetite? Get expert support fast.
Medication & Prescriptions
Discuss ongoing treatments, renew prescriptions, or get advice on safe medication use.
Skin, Allergies & Irritations
From itchy skin to hotspots, we help identify causes and suggest the next best steps for comfort and relief.
Standard
10 - 15 min- Quick advice
- Diet & behaviour
- Summary email
Most Popular
Extended
Up to 20 min- Complex symptoms
- Follow-ups
- Second opinions
After-hours/Weekend
10 pm - 6 am AET & Public Holidays- Priority queue
- Triage & referral
- Summary email
All prices in AUD, GST incl. If an in-person exam is required, we’ll refer you—your VetCare fee may be credited at participating clinics. Prescriptions: Some preventatives/repeats may be issued where appropriate. Most new prescriptions require a physical exam by law.
Resources
Helpful Resources for Every Pet Owner
Pink Eye & Contact Lens Wearers
Why Contact Lens Wearers Have Special Concerns Wearing contact lenses may introduce additional risk and complexity when dealing with Conjunctivitis (pink eye). Lens wear can both exacerbate symptoms and prolong recovery if hygiene and care practices are inadequate....
Preventing, Recognising
Why Prevention Matters Given that infectious forms of pink eye are highly contagious and can spread quickly through households, schools and workplaces, prevention is key to reducing both personal discomfort and wider outbreaks. Top Prevention Measures Wash hands...
Pink Eye in Children and Adults
Why Understanding Age Difference Matters? While pink eye (conjunctivitis) can affect anyone, the causes, risks and management may vary between children and adults. Recognising these differences helps optimise care and minimise complications. Conjunctivitis in Children...
Understanding Pink Eye
Pink eye, medically known as conjunctivitis, is inflammation of the transparent membrane (the conjunctiva) that covers the white part of the eye (the sclera) and the inner surface of the eyelids.AAO+3NCBI+3NCBI+3 When this membrane becomes inflamed, the eye often...
Drug & Insect Sting Allergies & Anaphylaxis
Drug allergies and insect-sting reactions can lead to life-threatening anaphylaxis. Learn risk factors, signs and when to act fast. It is a review article integrating insights from Mayo Clinic, ASCIA, and peer-reviewed clinical research.Allergies to medications and...
Food Allergies: From Peanut to Alpha-Gal
Understanding a Grwoing Global EpidemicFood allergies have transitioned from an individual medical concern to a significant public-health and economic issue, particularly in countries such as Australia where the prevalence is among the highest in the world. In recent...
Seasonal Allergies (Hay Fever) Explained
A review article summarising the latest insights on hay fever, its triggers, and evidence-based management options from Mayo Clinic, Medline, and other reputable medical sources.Understand what triggers seasonal allergies (hay fever), how to relieve symptoms, and when...
Reshaping Healthcare Delivery
Exploring how Telehealth is changing the landscape of medical practice and improve access to careWhen telehealth became widespread in Australia during the pandemic, most people — patients and clinicians alike — viewed it as a temporary solution.But as the dust...
Prepare for a Telehealth
Telehealth is designed to make healthcare more accessible and less stressful — but to get the best results, preparation still matters.Just like a clinic visit, a few small steps before your appointment can make your consultation smoother, faster, and more productive....
What is Telehealth and Why It Works
When was the last time you visited a clinic in person? Drive-there, wait in a waiting room, sit with other patients, complete paperwork, then the consult. Now imagine the same appointment taking place on your couch — with no travel, no waiting, and with a clinician...