Medical Cannabis Telehealth in Australia

A clinician-led assessment to explore appropriate treatment pathways.

Check your eligibility for medical cannabis in Australia before booking a consultation.

Book an online medical cannabis consultation in Australia with Australian-registered practitioners. Your eligibility is assessed under TGA guidance, based on your symptoms, medical history, and previous treatments. If clinically appropriate, your practitioner can issue a prescription and guide you through the next steps—securely and privately, Australia-wide.

Prescriptions are issued only where clinically appropriate. Not an emergency service.

Who Is Eligible For Medical Cannabis in Australia

Learn more about medical cannabis regulation on the TGA website

When Medical Cannabis May Be Considered by a Doctor

Clinical considerations used by Australian doctors during telehealth consultations

Medical cannabis is not considered a first-line treatment in Australia. During a telehealth consultation, an authorised clinician assesses whether its use may be clinically appropriate based on established medical and regulatory considerations.

Medical cannabis may be considered when:

Conventional treatment options have been explored

Medical cannabis is typically reviewed after standard therapies have been trialled or deemed unsuitable, ineffective, or poorly tolerated for the individual patient.

Symptoms remain persistent or significantly impact daily functioning


The focus is not solely on diagnosis, but on the severity, duration, and functional impact of symptoms on quality of life.

The patient’s medical history supports a potential therapeutic benefit


Clinicians assess prior treatments, response history, comorbidities, and current medications to determine whether a cannabinoid-based therapy may be reasonable.

The treatment aligns with Australian prescribing frameworks


All prescribing decisions are made in accordance with Australian regulations, including Therapeutic Goods Administration (TGA) requirements and state-based clinical guidance.

A clinician determines that the treatment is clinically appropriate


Eligibility does not guarantee a prescription. The final decision is based on individual clinical judgement, safety considerations, and whether potential benefits outweigh risks.

Medical cannabis is prescribed only where clinically justified and monitored as part of an ongoing care plan.

See how medical cannabis telehealth consultations work

Our Commitment to Your Wellbeing

Safe, Responsible, Patient-Focused Care

At DocTel, our mission is to deliver safe, compliant medicinal cannabis consultations in Australia tailored to your needs. Our clinicians carefully assess each patient to ensure safe and effective care for people across Australia, including whether medicinal cannabis may be an appropriate option.  

Founded on the principles of integrity and innovation, we strive to be a trusted partner in your health journey. Our team of experts is committed to educating and empowering patients, fostering a community where wellness is accessible to all.

All of our practitioners follow TGA and AHPRA guidance to ensure that every decision is made with your safety and wellbeing in mind.

Learn more about medical cannabis regulation on the TGA website

Medical Cannabis Telehealth Services in Australia

Our Australian-registered doctors provide evidence-based medical cannabis consultations through a secure telehealth platform.

Australian doctor conducting a telehealth consultation and reviewing patient records in a modern clinical setting

Personalized Consultations

A comprehensive telehealth consultation where an Australian-registered doctor reviews your medical history, symptoms, and prior treatments to determine whether medical cannabis may be clinically appropriate.

Treatment & Prescription Management

If clinically suitable, your doctor assesses appropriate treatment options in line with Australian prescribing frameworks and ongoing patient safety requirements.

Ongoing Support

Follow-up consultations allow clinicians to review treatment response, adjust management plans where appropriate, and ensure continued clinical oversight.

Learn how doctors assess medical cannabis eligibility

You can also find answers to common questions in our medical cannabis FAQ section.

PATIENT FEEDBACK

What Our Patients Say

Patients consistently highlight the same things: a simple booking flow with no login, clear updates after confirmation, and a team that follows through — from practitioner care to fast problem-solving and follow-ups.

These experiences reflect how our Australian telehealth consultations are delivered — securely, transparently, and in line with national prescribing guidelines.

Booking was genuinely easy — no account, no confusing steps. The updates after confirmation were clear and timely, and I felt supported the whole way.

Verified patient Smooth booking & communication
No login

Communication was professional from the moment my booking was confirmed. The practitioner took time to listen and explained everything clearly.

Verified patient Consultation experience
Caring

When I needed help after booking, the team responded quickly and solved it without back-and-forth. The follow-up was a standout.

Verified patient Support & follow-up
Fast help
Book your telehealth consultation →
Australia-wide. Secure telehealth. Transparent updates after booking.

FAQ

These FAQs explain medical cannabis eligibility, prescribing rules, and how telehealth consultations work in Australia.

Is medical cannabis legal in Australia?

Yes. Medical cannabis is legal in Australia when prescribed by an authorised medical practitioner. Prescribing is regulated by the Therapeutic Goods Administration (TGA) and relevant state or territory frameworks. Patients must undergo a medical assessment, and treatment is only prescribed where it is considered clinically appropriate. Recreational cannabis laws differ by jurisdiction and are separate from medical prescribing.

Do I need a referral to book a consultation?

No referral is required. You can book a medical cannabis telehealth consultation directly with an Australian-registered doctor. During the consultation, the clinician will review your medical history, current symptoms, and prior treatments to determine whether medical cannabis may be suitable for your individual circumstances.

What conditions may be considered for medicinal cannabis?

Medical cannabis is not prescribed based on condition alone. Doctors consider factors such as symptom severity, duration, functional impact, and response to previous treatments. In Australia, medical cannabis may be reviewed as a treatment option where conventional therapies have been explored and symptoms continue to significantly affect quality of life, subject to clinical assessment and regulatory requirements.

Can I get a prescription online?

Yes. Medical cannabis consultations can be conducted via secure telehealth. If a doctor determines that treatment is clinically appropriate, a prescription may be issued during or after the consultation in accordance with Australian prescribing regulations. Eligibility does not guarantee a prescription, and all decisions are made based on individual clinical judgement.

How much does a consultation cost?

Consultation fees vary depending on the type and length of the appointment. Pricing is displayed clearly at the time of booking, with no obligation to proceed with treatment. Fees cover the clinical assessment and professional medical advice provided during the consultation.

Can I drive if I am prescribed medicinal cannabis?

Australian driving laws differ by state and territory. In most jurisdictions, it is illegal to drive with THC present in your system, even if it has been prescribed. Patients are advised to discuss driving considerations with their doctor and follow local road laws at all times.

How quickly can I get my prescription after consultation?

If treatment is deemed clinically appropriate, prescriptions are typically issued shortly after the consultation. Timeframes may vary depending on individual circumstances, regulatory requirements, and dispensing arrangements. Your doctor will explain what to expect during your appointment.

Latest Articles & News

Official Announcement — DocTel Partnerships

Official Announcement — DocTel Partnerships

DocTel Announces Strategic Partnerships with Leading Australian Dispensaries DocTel is proud to announce new partnerships with two established Australian dispensaries, strengthening our end-to-end care pathway for eligible patients. As part of this...

read more

Your Health, Your Next Step - Start Today

Book a private telehealth consultation with an AHPRA-registered doctor. Our clinicians will review your history and, if appropriate, may discuss medicinal cannabis as one possible option — always guided by TGA and state regulations.

“Confidential online consultations with AHPRA-registered doctors. Same-day approvals available.”