Your Health, Our Priority
Accessible, Expert Telehealth, Personalised for You
Discover a seamless healthcare journey with DocTel, where innovation meets compassion.
Our Australian-registered practitioners deliver personalised telehealth care — so you receive the right treatment, wherever you are.
How DocTel Works
From booking to consultation, we’ve designed every step for convenience, security, and care.
Book Online
Choose your service and preferred time — no waiting rooms.
Consult Securely
Video/Phone call with your practitioner anywhere in Australia.
Receive Care
Scripts, certificates, or treatment plans sent electronically.
Continuous Care
Easy follow-ups and repeat consultations when you need them.
DocTel brings together innovation, compliance, and compassion — redefining how Australians access healthcare.
Healthcare Built on People, Not Algorithms.
We believe genuine healthcare begins with compassion, not automation.
DocTel exists because every patient deserves a practitioner who listens — not a system that rushes.
Behind every consultation is a qualified Australian clinician who values your time, your story, and your wellbeing.
Our focus on ethics, privacy, and continuity means every interaction is built on trust — not transactions.
Fair Pricing, Designed for Sustainability.
We don’t compete to be the cheapest. We compete to be the most trusted.
At DocTel, our pricing reflects balance — between accessibility for patients and sustainability for clinicians.
Every consultation fee supports time, attention, and professionalism.
We invest in our people, secure infrastructure, and quality service because shortcuts compromise care — and that’s never our philosophy.
Transparent fees, ethical standards, and fair compensation keep our doctors focused on one thing: your health.
“We believe accessible healthcare is not about cutting costs — it’s about raising standards.”
Pricing by Category
Transparent, fair fees across all DocTel services.
GP Telehealth Consultation
GP Telehealth - Short Consultation
Professional care from home- Repeat prescription / Medical Certificate
GP Telehealth - Standard Consultation
Professional care from home- Standard General consultation
- (10–15 min)
GP Telehealth - Standard Consultation
Professional care from home- After-Hours / Weekend / Public Holidays
Mental Health Consultation
GP Mental Health Consult
Assessment, plan & referral if needed- Includes a 25-minute assessment, personalised plan, and referral if required. Electronic scripts and certificates where appropriate.
Psychology Session
Evidence-based therapy with an AHPRA-registered psychologist- One 45-minute session focused on your goals. Treatment planning, strategies and follow-ups available.
Extended Psychology
Longer session for complex needs or deeper work- One 75-minute session focused on your goals. Treatment planning, strategies and follow-ups available.
DocTel Dietition and Weight Loss
Initial Assessment
60 Min- Comprehensive history, nutrition assessment, plan, resources.
Review Session
30 MinProgress review, adjustments, accountability.
Review Pack
3 x 30 MinProgress review, adjustments, accountability.
DocTel Medicanna - Alternative Medicine
Initial Consult + TGA Support
25–30 min- Includes assessment, treatment plan, TGA/SAS-B where required, and e-script if appropriate.
Follow-Up Review
15–20 min- Dose titration, response review, side-effects check, next steps.
Prescription renewal
Existing Medicanna Patients- Quick check-in & renewal where clinically appropriate.
DocTel Vetcare
General Vet Consultation
15–20 min online consult- For common issues, behaviour, skin conditions, and general advice.
Follow-Up consultation
10 min Review- ollow-up consults for ongoing treatments, medication adjustments, and progress checks.
Emergency-After Hour Consult
Immediate Teketriage Support- Immediate triage for urgent conditions, poisoning, distress, or accidents.
Why Patients Choose DocTel
Australian-registered clinicians. Transparent fees. Private, secure, online.
Australian-Registered Clinicians
AHPRA-licensed doctors & allied health
Transparent, Fair Pricing
No hidden fees or surprises
Private & Secure
Bank-grade encryption, data in AUSTRALIA
E-Scripts & Certificates
Issued electronically when appropriate
All consultations are conducted by Australian-registered clinicians.
Medicare/private health rebates may apply for eligible services.
Our Assurance to You
We believe healthcare should be transparent, secure, and accessible — without compromise.
Here’s how DocTel upholds the highest standards across every consultation.
Transparent Pricing
We publish every fee upfront—no hidden costs, no surprise charges. Clarity lets you make informed decisions before you book.
Secure Telehealth
Encrypted end-to-end video calls and secure data storage on Australian infrastructure. Your records never leave our encrypted environment.
Nationwide Access
Access Australian-registered clinicians from anywhere—city or remote. Reliable, real-time care across the country.
Common Questions Answered
Are these consultations Medicare-claimable?
Currently, our consultations are privately billed and not eligible for Medicare claims. We provide detailed invoices for your records.
Do your prices include follow-up appointments?
Each consultation is billed separately unless stated as a package. Follow-up sessions are available at reduced rates for ongoing care.
Are prescriptions and certificates included in the price?
Yes — where clinically appropriate, your doctor can issue e-scripts, referrals, or medical certificates as part of your consultation.
How do after-hours rates work?
Consultations outside standard business hours incur a small additional fee to ensure clinicians are available around the clock.
Can I reschedule or cancel a booking?
Absolutely. Appointments can be rescheduled or cancelled up to 24 hours in advance without penalty.
Do you offer discounts or promotions?
Occasionally, DocTel runs launch or seasonal offers. Follow our social media or join our mailing list for updates.