FAST, DISCREET, AND PROFESSIONAL CARE

Confidential Sexual Health Consultations Online

Receive evidence-based sexual health advice and treatment from qualified Australian practitioners — entirely online, from the privacy of your home.

Your Privacy and Wellbeing Come First

At DocTel, we prioritise your privacy, security, and comfort.
Our telehealth platform uses end-to-end encryption to protect every consultation.
All clinicians are AHPRA-registered professionals who understand the sensitive nature of sexual health concerns — delivering care that is confidential, respectful, and evidence-based.

Common Concerns We Treat

STI Testing & Treatment

Pathology referrals and evidence-based care.

Premature Ejaculation

Assessment and tailored management.

Erectile Dysfunction

Private evaluation and treatment options.

Low Libido / Hormonal Concerns

Screening and next step plans.

Contraceptive Advice & Repeat Scripts

Pills, rings, patches, repeats

Vaginal Infections or Pain

Diagnosis, treatment, and follow-up.

PrEP & HIV Prevention

Initiation and monitoring.

Referrals & Pathology Forms

Same-day e-forms to local labs.

How the Process Works

Book Online

Choose a time that suits you via our secure booking system.

Private Video Consult

Discuss your concerns with an AHPRA-registered clinician.

e-Prescription or Pathology

Receive scripts or lab forms instantly after your consult.

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Follow-Up & Results

Review results and next steps with your clinician.

Why Australians Choose DocTel

Private, Encrypted Consultations

Every telehealth session is secured with end-to-end encryption and conducted in complete privacy, meeting Australia’s highest digital health standards and regulations.

Experienced & Compassionate Clinicians

Our AHPRA-registered practitioners specialise in sensitive consultations, ensuring judgement-free, evidence-based care for every patient.

Transparent, Fair Pricing

Clear, upfront consultation fees with no hidden costs.
DocTel makes quality healthcare affordable, transparent, and accessible to all patients.

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Same-Day Prescription & Referrals

Receive eScripts, pathology requests, or follow-up appointments immediately after your consultation — no waiting rooms, no delays.

Your Questions Answered

Find answers to the most common questions about our telehealth services.

Are my consultations confidential?

Absolutely. Every DocTel telehealth session is fully encrypted and conducted in complete privacy.
Your information and medical notes are stored securely and never shared without your consent, in accordance with Australian privacy laws.

Can I get STI tests through telehealth?

Yes. Your practitioner can provide digital pathology requests for STI or other relevant tests.
You can complete the test at any local pathology clinic, and results are securely shared with your clinician for follow-up.

Will my results be shared with anyone?

No. Test results and medical records are confidential and only visible to you and your authorised DocTel practitioner.
We do not release information to partners, employers, or third parties.

Can I get prescriptions or referrals online?

Yes. Eligible patients can receive e-Prescriptions, specialist referrals, and follow-up care plans after a consultation, depending on clinical need.

What if I need follow-up care?

Your practitioner can arrange ongoing telehealth consultations or refer you to an in-person clinic if necessary — ensuring continuity of care and treatment monitoring.

How do I book a consultation?

Simply click the “Book Your Consultation” button anywhere on this page to select a time that suits you.
All sessions are conducted online from the comfort of your home.

How much does a consultation cost?

Pricing depends on the service type. Most consultations are affordably priced, and costs are clearly displayed before you book — with no hidden fees.

Is DocTel available Australia-wide?

Yes. DocTel operates across all Australian states and territories, providing telehealth services for both metro and regional patients.

Empower Your Sexual Health Journey

Take the first step toward better health and confidence.
Our qualified practitioners are here to provide discreet, evidence-based care — anytime, anywhere in Australia.