Bridging Care and Convenience
Why Today’s Telehealth Matters
When was the last time you visited a clinic in person? Drive-there, wait in a waiting room, sit with other patients, complete paperwork, then the consult. Now imagine the same appointment taking place on your couch — with no travel, no waiting, and with a clinician who’s prepared for you.
That transformation is exactly what online healthcare — telehealth — offers.
Introduction to Telehealth
“Telehealth” means a consultation delivered remotely: by video, phone or secure online platform. While it has been around for a while, a major turning point occurred in Australia during the COVID-19 pandemic. For example, within a tertiary hospital setting, telehealth use increased by as much as 2,255 % in just six weeks.
Another Australian survey found that 69.3 % of people who had consulted a health professional in the previous year used telehealth.
Here’s why this mode of healthcare has gained trust:
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Time-saving: You can join a consultation from home.
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Access: Especially powerful for regional and remote Australians, or for people with mobility or scheduling constraints. BioMed Central+1
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Continuity: Clinicians can follow up more easily, and you keep your care pathway moving.
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Safety and convenience: During times when face-to-face visits are difficult, telehealth keeps you connected.
How it fits with DocTel
At DocTel, our telehealth model is built for this moment — catered to Australians who seek care on their terms, with registered clinicians they can trust, and a platform that’s secure, accessible and straightforward. We believe the best healthcare isn’t just about what happens in the clinic; it’s about the way you can access care when you need it, where you are.
When telehealth makes the most sense
Consider telehealth when:
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Your concern is non-emergency, like a recurring cough, a skin irritation, a prescription renewal or reviewing test results.
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Travel or time off work is difficult.
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You want a clinician’s expertise without compromising on quality of care.
When an in-person appointment is still necessary
There are times when seeing a clinician in person is the right choice:
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Severe symptoms like chest pain, uncontrolled bleeding, high fever, sudden neurological changes.
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When a physical exam, imaging or tests cannot be done remotely.
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If you require immediate, emergency care.
Your next step
Book a telehealth consult with a clinician who can assess your situation, guide you on the safest pathway and provide care without delay or compromise. Telehealth doesn’t replace all forms of care — but it increasingly serves as the smart first step for many Australians.
Choosing telehealth doesn’t mean opting for lesser care — it means accessing care in a way that suits your life, your schedule, your needs. And at DocTel, we commit to making that access trustworthy, responsive and centred on you.
Your Health, Your Way — With DocTel
Discover a new era of healthcare with DocTel. Our platform is designed to provide you with personalized, convenient, and compassionate care. Take the first step towards a healthier you by booking a consultation today.